Service & support

Service and support

At Bumicom you can count on service and support. Our customer service provides service, support, maintenance and management and is at your disposal. They are ready for you during office hours, but also before and afterwards.

Bumicom available 24/7

If availability is indispensable for the continuity of your work, you can rely on our 24/7 support service via telephone number +31(0)70 352 2740 as mentioned in the Service Level Agreement.

Bumicom installs, maintains and manages recording, quality monitoring and interaction analytics systems. Our support specialists are available 24 hours a day, 7 days a week so that you can always count on Bumicom's excellent service.

Remotely and on-site

Whenever possible, we process your support request remotely or from our office using remote services. If it is necessary to provide direct access to your communication system to provide the right solution, we will come to your location shortly to process the support request. Bumicom offers service and support you can rely on.

Do you have a support question and would you like to speak directly to a Bumicom employee? Or are you curious about the many communication solutions from Bumicom and what they can mean for your organization? Get in touch with us. We are happy to help you.