Jan 2012

Voice Recording Systems for financial services

posted by Bumicom Old_Mutual_SA_voice_recording_system

Voice Recording Systems for financial services
ASC Participates in Largest Telecom Outsourcing Venture in South African History

Risk Management solutions for financial services group Old Mutual

Hoesbach/Germany – Bumicom’s partner ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate multimediabased communications, today announced it will be providing its award-winning communications recording solutions for Old Mutual SA (South Africa), a financial services group providing leading investment and savings solutions.

ASC`s solutions are part of the biggest telecom outsourcing deal in the financial services sector. The contract has been signed with Dimension Data, South Africa, supported by Telkom, Nashua Mobile and Siemens Enterprise Communications.

The total cost of the project is expected to reach about 229 million Euros (2.5 billion Rand). The agreement represents a substantial success for ASC’s new partnership with Nashua, the leading provider of Siemens Enterprise Communications and Panasonic technology in southern Africa.

Guenther Mueller, Chairman & CEO of ASC, said, “Old Mutual has built its reputation on the pursuit of excellence, and its decision to choose ASC for communications recording speaks volumes about the quality and reliability of our solutions as well as the ongoing service by our technical support staff. We are also particularly pleased to kick off our partnership with Nashua with such a momentous undertaking.”
Mr. Mueller continued by providing more details about the project. Upon completion, more than 4,000 channels will be recorded and integrated into a Siemens Enterprise Communications telecommunications infrastructure. A preferred provider for this environment, ASC’s communications recording solutions have been certified by Siemens Enterprise Communications to integrate closely with its products.

Communications recording solutions from ASC help financial institutions with many tasks and guarantee reliability, flexibility and fast access to data. These tasks include evidential recording, used by financial institutions to protect themselves against unjustified claims for damages, as well as compliance with legal requirements for documentation, protection of investors and approval by the payment card industry for meeting stringent security standards (PCI DSS).