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INSPIRATIONpro Quality Management Recognized for Outstanding Innovation
Hoesbach, Germany, July 07, 2010 – ASC, a leading provider of innovative solutions to record, analyze and 
evaluate communications, announced today that Technology Marketing Corporation (TMC) has named INSPIRATIONpro 9.0 as a recipient of a 2009 Communications Solutions Product of the Year Award.
INSPIRATIONpro helps contact center managers learn about their agents’ service level through analysis and evaluation of recorded call data and screen activities.
“ASC has been recognized with a 2009 Product of the Year Award for their admirable efforts in the advancement of voice and data communications,” said Rich Tehrani, CEO, TMC. “INSPIRATIONpro has proven benefits for its customers and provides fast ROI for the companies that use it. Congratulations to the entire team at ASC. I look forward to more innovative solutions from them in the coming year.”
The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2008 through March 2009 were chosen as winners of the Communications Solutions Product of the Year Award.
Guenther Mueller, Chairman and CEO of ASC, said, “We are honored to receive such a prestigious award from TMC; in fact, these awards have become almost an annual occurrence as we continue to invest heavily in research and development.”
Mr. Mueller continued by noting the company has just announced an investment of 20 million Euros for research and development of new software solutions for improving service quality and optimizing business processes during the next three years. This includes voice recording, quality management, speech analytics, eLearning and workforce management. Of these, ASC sees the most potential in its software solutions for intelligent speech analysis because it facilitates the identification and fulfillment of customer needs.
ASC_Product_of_the_year_INSPIRATIONpro_2010-07-07.pdf
Back to overview
ASC Receives 2009 Communications Solutions Product of the Year Award
07-07-2010INSPIRATIONpro Quality Management Recognized for Outstanding Innovation
Hoesbach, Germany, July 07, 2010 – ASC, a leading provider of innovative solutions to record, analyze and evaluate communications, announced today that Technology Marketing Corporation (TMC) has named INSPIRATIONpro 9.0 as a recipient of a 2009 Communications Solutions Product of the Year Award.INSPIRATIONpro helps contact center managers learn about their agents’ service level through analysis and evaluation of recorded call data and screen activities.
“ASC has been recognized with a 2009 Product of the Year Award for their admirable efforts in the advancement of voice and data communications,” said Rich Tehrani, CEO, TMC. “INSPIRATIONpro has proven benefits for its customers and provides fast ROI for the companies that use it. Congratulations to the entire team at ASC. I look forward to more innovative solutions from them in the coming year.”
The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2008 through March 2009 were chosen as winners of the Communications Solutions Product of the Year Award.
Guenther Mueller, Chairman and CEO of ASC, said, “We are honored to receive such a prestigious award from TMC; in fact, these awards have become almost an annual occurrence as we continue to invest heavily in research and development.”
Mr. Mueller continued by noting the company has just announced an investment of 20 million Euros for research and development of new software solutions for improving service quality and optimizing business processes during the next three years. This includes voice recording, quality management, speech analytics, eLearning and workforce management. Of these, ASC sees the most potential in its software solutions for intelligent speech analysis because it facilitates the identification and fulfillment of customer needs.
Download press release:
ASC_Product_of_the_year_INSPIRATIONpro_2010-07-07.pdf
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